WORK EXPERIENCE:
June 2005 - Current
- Set up and maintained in-house network.
- Provided software/hardware troubleshooting and repair for PC and server components.
- Performed off-site networking and computer repair and maintenance for third party clients including installing switches, routers, and other network gear.
- Performed hardware maintenance including testing and replacing components.
- Performed software maintenance including updates, adding/removing programs, troubleshooting compatibility issues, and reformatting and reloading PC/Macs.
- Removed/relocated and reworked workstations for various off-site clients.
- Established protocals for diagnostics and repairs to maintain office stability.
- Performed diagnostics and repairs on client computers.
- Organized jobs in order to expedite and optimize time spent on repairs.
- Recommend hardware and software solutions and upgrades when appropriate.
- Provided technical assistance to customers off-site, on-site, and over the phone
Sept. 2001 - April 2005
- Performed diagnostics and repairs on customer computers.
- Organized jobs in order to expedite and optimize time spent on repairs.
- Performed off-site networking and computer repair and maintenance for third party clients.
- Recommend hardware and software solutions and upgrades when appropriate.
TECHNICAL SKILLS:
- Microsoft Windows 98, XP, Vista, & 7
- Mac OSX and Linux (Debian & Redhat)
- Microsoft Server 2003 and 2008
- Firefox, Internet Explorer, & Chrome
- Linksys, Netgear, and Symantec router/security appliance
- Cat 5e cable, patch panels and building of patch/crossover cables
- LAN/WLAN Networks
EDUCATION & TRAINING
Clark College
2010 - 2011
Vancouver, WA
- Compleated additional Math and XHTML/CSS classes.
Columbia Gorge Community College
2002-2003
The Dalles, OR
- Enrolled and attended general education classes.
The Dalles High School
1998-2001
The Dalles, OR